To set up reverse DNS (rDNS) from your Client Area account, follow these steps:
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Log in to your Client Area and click on Services.
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Select any active server from the list. (At the top of the page, you'll see details about the selected product.)
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Scroll down to the Interface Information section.
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Click the edit icon next to the main or additional failover IP you want to configure.
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In the field provided, enter your desired PTR (reverse DNS) value, then click Confirm.
That’s it! You’ve successfully updated the rDNS record—no support ticket needed.
